Thank you for shopping with New Beginnings Bridal Online Store.

Please take a moment to read all the terms carefully - it will save you time!

SATISFACTION GUARANTEE

We understand that Wedding Planning can be stressful and that is why we offer a 2-day satisfaction guarantee on all items (counting the day received and weekends)

Special deliveries or quick weddings are subject to same day return only
Please see return policy below.

A 10% restocking fee will apply ($29 minimum fee per item). You are risking very little to save a lot.
**NOTICE - any item priced under $29 is non-refundable. **

We encourage you not to wear or alter our merchandise until you are 100% sure that you are satisfied with the transaction. No refund will be issued for altered, modified or used items.

All buyers are responsible for all shipping, returns and exchange shipping fees unless the merchandise has been mistakenly shipped.

No refund will be issued for special order items that are irregular size or not part of our standard line.

PAYMENT

We accept credit cards through PayPal, (PayPal account not required), Checks, Money Gram, and Money Orders.

You must use either Postal Money Order or PayPal in order to receive items within 10-14 days for stocked items. Some special orders and non-stock items can take up to 8-10 weeks delivery. Please contact us for estimated delivery times.

Bank checks & drafts, cashiers checks, personal checks & non-Postal Money Orders will take 10 business days to process – rush processing is not available on these payments.

We will inform you when we receive your payment.

Ohio residents are subject to sales tax.

RETURN POLICY

Returns are only accepted with a shipment tracking number provided to us via email or phone within the time mentioned above. Our 2 CALENDAR DAYS POLICY IS STRICTLY ENFORCED ON REFUNDS.

A Return Authorization Code must be obtained from us and it must be visible on the outside of the returned box.

Returned items must be addressed to: New Beginnings Wedding Services
3455 Grove City Rd.
Grove City Oh. 43123

A letter stating the customer name, address, phone number, wedding date, name on the credit card and the reason for the return, must be included in the box along with an e-mail to nbws@sbcglobal.net about the return. Any Return or Exchange without a letter in the box will NOT be accepted. NO EXCEPTIONS!

ORDER CANCELLATION

Cancelled orders will be charged 10% of original order price ($29 minimum fee per gown).

New Beginnings Online Store handles hundreds of Items. All items will be shipped UPS Ground within five to Seven working days. Non-stock items are subject to a possible 8-10 weeks delivery. Faster delivery is available for special order Bridal Gowns (Wedding Dresses) within the US for a $59 expediting fee. Remember we handle the most common styles, sizes and colors.

Again, thank you for shopping with us and we hope that you recommend us to others.

Please don’t hesitate to call (614) 801-9524 for any questions regarding exchanges, refunds or new orders.

The construction of all our gowns is easy for alterations; there is a minimum 4” seam allowance in all of our gowns. We handle many styles, so if you are looking for a style in particular call or e-mail a picture and we will try our best to help you find the perfect dress for you.